Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Downloads
You should get your downloads immediately. If you didn’t receive the email, contact us or try visiting My Account.
Visit my account on top right of the website. You will need a valid email to register a account.
Visit my account or check your email for order details.
We don’t keep any information. We use paypal and stripe as our payment methods and they are very secure and does not share credit card details with us.
If you need to swap an item
Returns and Refunds
We don’t provide any refunds for any products. We only provide refunds for products that are not working with your server or if there is a accidental purchase. Contact us for more info.
Contact us and we will happily replace your product
We have discord server and email support. You can always email us at “[email protected]”
We don’t use your shipping address for anything. Its probably fine if you entered it wrong.
No, you won’t be able to edit order after order is completed. You will get the download file immediately.